To provide customer service excellence while taking, entering and filling orders accurately and quickly, to gain product and sales knowledge that will translate to value-added service to the customer base.
Essential Functions:
• Take orders over the phone and in person, fill will call orders and transfers accurately and quickly.
• Enter stock, special, direct and back orders as required by customers.
• Provide support to the Branch Manager in the transferring, warehousing, receiving and shipping of stock and special material.
• Ability to lift up to 70 lbs.
• Update and maintain catalogs, price sheets, trade service and GCE stock book as required.
• Help to stock shelves and keep organized in such a way to facilitate fast and accurate order filling.
• Display and stock material in counter area and show room. Participate in promotions and specials as they occur.
• Provide support to manager in inventory control functions, stock maintenance, credits and defectives.
• Provide information to customers regarding products, pricing, services and non-stock merchandise.
• Attend classes and meetings as required to gain product knowledge or to improve sales skills.
• Participate in processes and programs aimed at promoting a safe work environment.
• Responsible for general upkeep, cleanliness and appearance of our facilities.
• Perform other duties as assigned.