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Pop-Up Store Manager (April – August)

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WHO IS NATIVE SHOES?

Enlightened by the past and shaped for the future, Native Shoes is a global footwear brand creating accessible, easy-to-wear silhouettes for today’s stomping grounds. Born out of the temperate rainforests and alpine tundras of Vancouver, Canada in 2009, Native concocts its signature ‘Future Classics’ recipe by combining innovation, originality, and the key ingredient—lite-ness. The result is a bonafide selection of iconic styles paired with the best of evolving technology.

Please apply at the original job posting at https://nativeshoes.bamboohr.com/jobs/view.php?id=51

WHO IS NATIVE SHOES LOOKING FOR?

Spend the Spring Summer 2018 season with us in Nantucket, MA at one of our very first Pop Up Stores! Located within the Straight Wharf, this is an unparalleled opportunity to create an exceptional customer experience in one of the best travel destinations in North America.

You are an experienced Store Manager who is a passionate leader, a champion of brand & culture, a developer of high performance teams, and driven to provide an unforgettable retail experience for our community and customers. Leading by example, you will be responsible for all aspects of retail store operations as well as ensuring the financial performance of the store. You will hire, train and develop your team of Store Associates, managing inventory, and monitoring the sales against the overall plan.

By empowering your team, you will ensure we are creating an exceptional customer experience that delivers on our brand promise. This role has a high degree of autonomy, as the Store Manager is responsible for running all aspects of the store business, on a day-to-day basis.

WHY SHOULD I APPLY?

This is a unique opportunity to get an insiders’ view on what it takes to grow a brand. In this role, you’ll be working closely with cross-functional partners at the Native Shoes head office, including leaders in Operations, Finance, Merchandising and Marketing. Reporting to the Operations Director, this is an incredible learning opportunity for anyone who wants to build brands, grow businesses and lead great teams.

WHAT WOULD I BE RESPONSIBLE FOR?

-Inspire, motivate, and develop your team both personally & professionally
-Proactively recruit and develop top talent for existing or potential positions ensuring the store structure meets the business needs
-Work closely with the Head Office Operations team to produce results which meet or exceed Company goals including being responsible for the store’s P&L and profit/contribution targets
-Conduct new team member onboarding and training
-Establish appropriate action plans to improve each individual’s performance
-Resolve customer service matters, including escalated conflicts and make fair and honest decisions accordingly
-Oversee and delegate tasks to team to best maximize efficiency of store operations
-Ensure Visual Merchandising directives are implemented as per direction and visual standards are maintained at all times
-Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
-Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage.
-Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory

REQUIRED EXPERIENCE

-Minimum 2 years work experience in retail leadership position
-Post-secondary education will be considered an asset
-Enthusiastic in a retail environment, for developing staff and for driving strong sales results
-Strong sense of personal style, experience in footwear is an asset
-Proven leadership capabilities and invested in educating others
-Ability to make decisions and take calculated risks
-Enthusiastic about giving & receiving feedback
-Ability to manage projects & tasks and delegate to team by leveraging strengths and experience
-Excellent problem resolution skills and dealing with difficult customer situations as they arise
-Excellent interpersonal and written communication skills

TECHNICAL SKILLS

-Working knowledge of MS Office (Word, Excel and Outlook)
-Knowledge of footwear industry is an asset
-Comfortable with POS Systems and payment methods

PHYSICAL REQUIREMENTS

-Can lift to 30lbs – reasonable accommodations will be made for any employee when necessary

NOTES

This is a temporary full-time opportunity. Travel to Vancouver, Canada will be required for training. Accommodation during this contract will be supported.

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.


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