The Theatre Workshop of Nantucket is seeking a part-time Box Office Associate to provide ticket and general information to patrons at the box office located in our theatre and at the TWN office. This is an important role as it is the first experience a patron has with the Theatre Workshop. The Box Office Associate will interact with patrons who have performance inquiries, print and organize tickets for the performance, troubleshoot orders, and assist with ticket sales and service at the box office. Cash handling will be involved as well as credit card sales. Candidates must enjoy customer service, working with individuals or a group of guests and assisting with events as needed. Prior ticketing program experience preferred with a high attention to customer service. We’re looking for someone to fill the position from September – December 2018.
QUALIFICATIONS:
– Enjoys customer service and exceeding expectations
– Ability to effectively identify any issues and communicate them to TWN staff
– Strong written and verbal skills
– Candidate must be able to handle multiple priorities in sometimes high stress situations
– Experience working in retail (preferred)
– Experience working with a reservation or ticketing system (preferred)
– MUST have housing on Nantucket
Interested applicants should email cover letter, resume, and two references to: jobs@theatrenantucket.org