Nantucket Island Resorts is currently looking for a Reservations Manager. This position is responsible for the overall day to day operations of the reservations and pre-arrival offices. The right candidate will ensure the highest standards of quality for both the guests and employees and should have a high level of multi-tasking skills and be very flexible under high stress.
Must have a minimum of 2-5 years of management or supervisor experience and 3+ years hotel experience.
Other important aspects of this position include the ability to:
• Oversee reservations and yield management
• Promote the professional growth and development of both the reservations and pre-arrival office
• Foster strong inter-departmental relations and integrate the team with other operational departments
• Ensure that the Reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.
Applicants should also work well under pressure, possess excellent communication skills, be very organized, self-motivated, and have a great sense of humor. Experience with computers, Excel and Microsoft Office essential.
Rated by the Boston Globe as one of the top places to work in Massachusetts, Nantucket Island Resorts is a premier employer with a spectacular compensation package, including a competitive salary and bonus plan; Health, vision and dental; Paid vacation; 401(K) plan; Life insurance; Long term care; Health club reimbursement; Dining/Retail/Hotel discounts and much more.
We encourage you to view everything our company has to offer by visiting our website at www.nantucketislandresorts.com.
To apply for this position, please email your resume to HR@NIResorts.com. Alternatively, you can stop by the Human Resources office located at 29 Broad Street.